Webinar: Boost Phone Survey Response Rates
Faced with COVID-19 restrictions, IDinsight, a global research and data analytics organization that helps development leaders maximize their social impact, turned to phone surveys to collect actionable data for policymakers. They’ve been deploying phone surveys to inform COVID-19 responses, testing approaches for adapting in-person surveys, and building systems and strategies to implement phone surveys at scale. From their recent work conducting large-scale phone surveys in India and Kenya, they’ve achieved higher response rates than the average, successfully receiving phone survey responses from 60% of their sample with low refusal rates.